Get in touch

We're a small team. We read every message and respond to substantive questions, usually within a few business days.

MEDICAL EMERGENCIES — Do not contact us. Call 911 or Poison Control at 1-800-222-1222 (24/7, free). We are not medical professionals and cannot provide individual medical advice or emergency guidance.

privacy@pillid.app

For general questions, data corrections, and privacy requests.

What we can help with

Data Reporting a missing or incorrect pill in our database — include the imprint, shape, color, and what the pill actually is.

Privacy Questions about what data PillID collects, requests to delete data associated with your use, or concerns about our privacy practices.

Technical Bug reports, broken features, or issues with how the tool is working on your device or browser.

Press Media inquiries, partnership questions, or requests to reproduce our content.

Blog Corrections to our drug education articles — we take accuracy seriously and appreciate being notified of errors.

What we can't help with

We are not pharmacists, physicians, or medical professionals. We cannot tell you whether a specific medication is safe for you, advise on dosing, or provide guidance on drug interactions for your personal situation. For those questions, please consult a licensed pharmacist (available at any pharmacy, often free of charge) or your healthcare provider.

We also cannot provide legal advice regarding controlled substances, prescriptions, or drug enforcement matters.